Bismillahir Rahmanir Rahim. Assalamu Alaikum
If you have purchased an item from Porichoy Publication and it is damaged upon receipt please advise us within 7 days. The time limit for return is 14 days for your convenience. The cost of the item will be refunded along with the cost of postage to you and the cost of return postage.
If the return is due to an error that we or our postage providers have made, we will gladly refund both the original delivery charge and the cost of return postage.
If you are not completely satisfied with your purchase, you may return it to us in its original condition. To qualify for a refund you must first contact us via email within 7 working days and then send the unwanted items back to us within 14 days. Upon receipt of the items in their original condition we will refund you. This will not include the cost of postage to you or the return postage cost.
Please email firstname.lastname@example.org for further support.